In Lagos state today, there are two major internet service providers (ISPs) competing for superiority in the Telecommunications market – Spectranet and Swift Network. Both brands providing 4G-LTE broadband service have been a subject of discussion for which is most reliable, cost-effective and provides better coverage across Lagos State. The struggle is real as you can hardly tell which is better than the other. This article provides detailed analysis as to which stands out more than the other in terms of Speed, Coverage, Cost and reliability from experienced users.
Swift Networks is a telecommunications service provider in Nigeria founded in 2002 and with a license from Nigerian Communications Commission (NCC) providing internet connectivity services to both businesses and residential subscribers.
Swift Networks specifically focuses on investing in “next generation” networking technologies to build a multi-service network platform. It obtained an exclusive wireless spectrum license from the Nigerian Communications Commission (NCC), that has enabled it to operate an end-to-end reliable, fibre-like connectivity service in the exclusively licensed and interference-free 3.5GHZ spectrum.
Swift Network provides leading-edge broadband services for cost-effective and reliable deployment of a multi-service network. Its unique services include; Broadband Internet access that is fast, secure and reliable, Virtual Private Networking Services, Collocation services, Web and email hosting, Videoconferencing and surveillance solutions. It is easy and fast to install and it has a 99% network availability as masts are not required.
Spectranet is the first Internet Service Provider to launch 4G LTE internet service in Nigeria, it was awarded a License from the Nigerian Communications Commission in 2009 to promote Internet services across the country.
It provides fast, reliable and affordable broadband Internet services to Student, Professionals, Family & Business Enterprise at exceptional value for money. It is known for the slogan ”pay light to download heavy” Its services are currently available across Lagos, Abuja, Ibadan, and Port Harcourt.
Comparing Swift and Spectranet
Although Spectranet came into existence seven years after Swift, both internet service providers have gained a fair share of the Telecoms market and have made good names for themselves by establishing customer satisfaction and positioning themselves as major players in the Lagos and largely Nigeria.
We conducted a test of both Networks for Speed, coverage and reliability using similar Mifi devices of both Network Providers manufactured by Huawei and lastly, did a brief comparison on their prices and available service plans.
In a speed test conducted using the Ookla speed test app at Ikeja in Lagos State, Spectranet 4g-LTE recorded a higher download speed of 11 mbps compared to swift 4g-LTE’s 8.9 mbps, and cut a clear win during a download test of a 200mb file using the popular Download Accelerator Plus (DAP10) desktop app. However, during actual live streaming on youtube and Netflix, Swift 4g-LTE recorded a more fluid and buffer-free experience compared to Spectranet.
It should be noted that all tests were conducted at noon, on a weekday, so other factors such as the number of connected users to the serving Base Station (BTS) and the modem type used could play a critical part in determining the speed at that point in time.
Our representatives did a test-drive across Lagos, Starting at Berger, driving through Ikeja, Yaba, Victoria Island, Lekki and ending at Ajah. While both Network Providers recorded good coverage in all six cities, Swift 4g-LTE recorded fewer service interruptions and stronger network bars on the MIFI device than Spectranet during the test drive.
Generally, a stronger network and internet experience was observed on the Spectranet device during the travel from Berger to Yaba through Ikorodu Road and Herbert Macaulay road. Swift 4g-LTE, however, seemed to perform better on the drive, through third mainland bridge, Victoria Island and Lekki-Epe expressway down to Novare Mall at Sangotedo, Ajah.
From my personal experience, both Swift and Spectranet proved reliable in terms of available network and service delivery and online customer support for internet-related issues. However, both Network providers fell short in terms of technical support for faulty devices as both operate a no-repair policy and insist that a new device is purchased upon physical damage to an existing device. This, however, isn’t communicated at the point of purchase. Replacements are only available for power cords, batteries and device antennas and sold at a surcharge at their service centres.
Swift sells a Multi-user device with a preloaded 20Gb for N34,500, with the option of unlimited data for N40,000 and sells a MIFI device (called Nomad) preloaded with 20Gb data for N20,000 with the option of unlimited data for N30,000.
Spectranet offers cheaper bundle options across both Multiuser and Mifi devices; with a Multiuser device preloaded with 1-month unlimited internet selling for N25,000 or with 60gb selling at N20,000, and MIFI device options of 60gb for N20,000 and 40gb for N16,000.
Both brands offer a wide range of subscription plan options from as low as N500 weekly data plan to as high as N30,000 monthly data subscriptions. Also available are Day only plans, Night only plans (starting at 6 pm and terminating at 7 am), 24/7 unlimited plans and Night only unlimited plans.
From our findings, the most popular subscription plan on Swift Networks is the Swift Essential plan offering 30gb of data for N8,500 monthly, while the most popular data plan on Spectranet is the 25Gb Mega Value plan offering 25gb of data + free unlimited night browsing for N10,000
What Customers Say
This research won’t be complete without asking some Nigerians to share their thought. And so as part of our research we asked; Swift or Spectranet 4G LTE which is more reliable and cost-effective? And we definitely got answers. The respondents adjudged the two network providers based on speed, prices, and location.
One of the interviewed who identified himself as Mike said; He preferred Spectranet as it is a cheaper 4G Network with moderate speed.
Duke, from Lagos, said “Swift has been VERY reliable and stable for me and I have not once called them in my nearly 3 years of using them. I use it in 3 locations in Lagos; Ogba, Surulere, and Iju. it has worked flawlessly. Download speed is just phenomenal!
Rogers a Spectranet user says “I live in Iju and work in Surulere and the speed is blazing fast. I stream youtube videos up to 720p without buffering.
In my own opinion, both Swift and Spectranet internet service providers are awesome and having to decide which option to go for if more of a personal choice as to what you consider important. I’m very conscious of my monthly data spend and since my monthly data consumption averages 25gb, holding coverage and speed constant, I’ll be more inclined to go with Swift Networks which saves me N1,500 compared to a similar offer from Spectranet, however, if you are tickled by the idea of unlimited data then Spectranet might just be the right option for you.
In conclusion, Swift and Spectranet are still two of the high-speed internet providers that are valuable and reliable. They are both portable and very convenient to use indoors. And while some customers may prefer one over the other, it is all a matter of preference after all you’re the one using your money. With that said, it should also be noted that inasmuch as both brands are equally successful, there is still the need for both to continually innovate/improve in order for them to remain relevant.
So tell us which of these two will you recommend and why?