South African Airways (SAA) has revealed plans to start using artificial intelligence (AI) to improve customer service and resolve complaints faster as part of its broader digital transformation efforts. The …
Customer Service
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AfricaAviationBusinessInnovationTechnologyTransportation
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Arts & CultureBusinessEntertainmentEntrepreneurshipFood ProductionHospitality, Travel & TourismManufacturing & Consumer GoodsMarketsNigeriaSpotlightWestern Africa
Experience the Best of Lagos Dining at Blackbell Restaurant Today
Lagos is known for its vibrant food scene, and in the midst of it all stands Blackbell Restaurant, a contemporary eatery that blends Nigerian heritage with international flair. Located in …
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BusinessBusiness InsightsProduct ComparismProduct ReviewTechnology
HubSpot vs. Salesforce in 2025: Which CRM Helps Big Companies Grow Better?
The big discussion in the world of customer relationship management (CRM) keeps changing, and in 2025, picking between HubSpot and Salesforce for a large company’s growth is trickier than ever. …
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Brand ComparisonBusinessManufacturing & Consumer GoodsTechnologyUncategorized
Temu vs. AliExpress vs. Amazon: A Comprehensive Comparison
The landscape of e-commerce is vast and constantly evolving, offering consumers a global marketplace at their fingertips. Among the key players in this arena, Temu, AliExpress, and Amazon stand out, …
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Banking, Finance & InvestmentBusinessBusiness InsightsEconomyNigeriaSpotlightTechnologyTelecommunications
GTBank hikes SMS alert fee to ₦6
Guaranty Trust Bank (GTBank) has informed its customers that there will be an increase in the fee for SMS transaction alerts, effective from Thursday, May 1, 2025. The new charge …