Uber is ending its ride-hailing operations in Nigeria and Uganda, bringing its services in both African countries to a close with immediate effect.
The company said it reached the decision after reviewing its business operations. Uber launched its ride-hailing service in Nigeria in 2014 before expanding into Uganda in 2016.
Rising Costs Put Pressure on Uber in Nigeria
In Nigeria, ride-hailing drivers have increasingly struggled with higher fuel prices and operating expenses. Disagreements over fares and platform commissions have also triggered protests among drivers in recent years.
The company has faced growing competition from rivals such as Bolt, inDrive and several local ride-hailing platforms.
Pressure on the sector increased after Nigeria removed its petrol subsidy in 2023, contributing to higher transportation and living costs for consumers and drivers.
Uber had previously expanded beyond traditional car rides in Nigeria. In 2019, it introduced a boat service in Lagos, offering commuters an alternative way to navigate the city’s heavy traffic.
Competition Awaits in Uganda
Uber’s departure from Uganda is also expected to create an opportunity for competing platforms to attract its former customers.
Services such as Bolt, SafeBoda and Faras are among the companies positioned to compete for riders and drivers following Uber’s exit.
The latest departures come after Uber also withdrew from Ivory Coast and Tanzania over the past year.
With the latest changes, Uber will now maintain operations in just four African countries: Egypt, Ghana, Kenya and South Africa.
Uber Says Africa Remains Important
Despite leaving Nigeria and Uganda, Uber said the decisions do not represent a broader retreat from Africa.
The company said it will support affected drivers and employees, while its help centre in Nigeria and Uganda will remain available until September 23.
Uber also said it continues to see opportunities in sub-Saharan Africa, suggesting that the company remains interested in the region despite scaling back its presence in several markets.
