South African Airways (SAA) has revealed plans to start using artificial intelligence (AI) to improve customer service and resolve complaints faster as part of its broader digital transformation efforts. The …
Trade Cabinet Secretary Lee Kinyanjui has declared that Kenya is now leading the charge in Africa’s digital transformation, citing strong gains in internet connectivity, digital innovation, and a shift away …
Xtelify, a new digital subsidiary of Bharti Airtel, has introduced an artificial intelligence (AI)-powered software platform that aims to change how telecommunications companies (telcos) operate and relate with their customers. …
Singapore is urging Ghanaian businesses to tap into new opportunities for investment, trade, and technology partnerships, as it looks to strengthen economic ties with Africa. The call came during a …
President Bola Ahmed Tinubu has instructed the National Single Window (NSW) Steering Committee to ensure the full implementation of the digital trade facilitation platform by the first quarter of 2026. …
The Central Bank of Nigeria (CBN) has dismissed claims of hidden charges in the Bank Verification Number (BVN) process, assuring Nigerians that the enrolment remains free for residents in the …
Over 80 top executives from across Togo’s business sectors participated in a special training session on artificial intelligence (AI) held in Lomé from July 1 to 3, 2025. The programme, …
The World Bank has announced the appointment of Farouk Mollah Banna, a Togolese-American expert, as its new Resident Representative in Chad. Banna is expected to play a leading role in …
Excite Panacea, a Nigerian-based supply chain technology company, has introduced an AI-powered supply chain analytics dashboard aimed at improving distribution efficiency and tackling data fragmentation across West Africa’s fast-moving consumer …
Experts in the Information and Communications Technology (ICT) sector have called on the Federal Government to develop a strong national cybersecurity policy to protect the country’s digital future. This call …
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